How peopleHum transformed HR operations at one of Zimbabwe’s largest banks : A case study

One of Zimbabwe’s largest banks was facing significant challenges with their existing HR system.

The Background

They had been relying on a local platform that was struggling to keep up with their growing needs. The bank’s HR team was bogged down by manual processes, slow recruitment cycles, and a lack of integration with their payroll system, leading to inefficiencies and delays. As the bank expanded, these issues became more pronounced.

They needed a solution that could not only handle their current operations but also scale with them as they grew. Additionally, data security and compliance were major concerns, especially in a highly regulated industry like banking. The bank knew it was time for a change and began searching for a HR platform that could address these pain points.

After evaluating several options, including industry giant SAP, the bank chose peopleHum —an AI-driven HR platform that offered a comprehensive suite of features at a more competitive price point. This case study explores how peopleHum helped the bank transform its HR operations, streamline processes, and improve overall efficiency.

The Challenges

The bank faced several HR-related issues:

• Manual Overload: HR teams were bogged down by manual data entry, slow recruitment, and clunky performance reviews.
• Payroll Integration Struggles: Their HR system didn’t mesh well with their payroll software, leading to errors and delays.
• Data Security: Protecting employee information while staying compliant was a top priority.
• Scaling Up: As the bank expanded, their HR system couldn’t scale effectively.

What They Needed

The bank sought:

1. A Comprehensive HR Solution: A platform to manage everything from recruitment to employee development in one place.
2. Seamless Integration and Data Migration: With their existing payroll system to avoid any hiccups and a way to move data from their old system to the new one without disruption.
3. Robust Security: Measures to keep employee and company data safe.
4. Cost-Effective: A feature-rich solution that wouldn’t break the bank.

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Why peopleHum?

After evaluating several options, the bank chose peopleHum for these reasons:

1. Comprehensive HR Suite

peopleHum delivers a full suite of HR tools:

• Easy Onboarding: Streamlined workflows to welcome new hires.
• Performance Management: AI-driven evaluations with customizable feedback.
• Recruitment Revolution: An AI-powered ATS to streamline hiring.
• Learning and Development: Personalized learning paths integrated with performance metrics.
• Time and Attendance: Automated tracking to keep things efficient.
• Payroll in Sync: Ensuring accurate and timely salary processing.
• Engaging Employees: Tools for communication, engagement, and grievance resolution.
• Insightful Analytics: Data-driven insights for better decision-making.
• Instant HR Support: Chatbot integration for quick HR assistance.

2. Seamless Integration and Migration

peopleHum ensured:

• Payroll Harmony: Their existing payroll system integrated smoothly.
• Smooth Data Transition: Dedicated experts from peopleHum made sure the data migration was seamless.

3. Security

peopleHum prioritizes data security with:

• End-to-End Encryption: Data is protected, both at rest and in transit.
• Certified: ISO 27001, SOC 2 Type II certified
• Regulatory Compliance: Adherence to data protection laws, including GDPR.
• Controlled Access: Role-based access permissions.

4. Cost Effective

Compared to industry leaders like SAP, peopleHum offered:

• Efficient Pricing: Plans starting at a modest $2 per employee per month.
• Value for Money: A full suite of features at a competitive price point.

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The Results

Adopting peopleHum transformed their HR operations with immediate, impactful benefits:

• Streamlined Efficiency: Automated processes saved valuable time, enhancing productivity.
• Enhanced Recruitment: AI-powered candidate matching accelerated their hiring cycle.
• Employee Engagement Boost: Personalized onboarding, learning, and engagement tools fostered a positive work culture.
• Insightful Analytics: Data-driven insights informed strategic decisions.
• Secure and Compliant: Advanced security protocols kept their data safe and compliant.

Conclusion

The story of how peopleHum transformed HR operations at one of Zimbabwe's largest banks is a testament to the power of AI in HR. With a comprehensive suite, seamless integration capabilities, robust security, and cost-effective pricing, peopleHum not only outperformed SAP but also became the go-to platform for several banks in Africa aiming to modernize their HR practices.

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