How Green Africa Transformed Its HR Operations with peopleHum

In the high-pressure world of aviation, operational efficiency isn’t just important—it’s essential. For Green Africa, a dynamic airline committed to providing affordable air travel across the continent, managing talent effectively is a core part of their success. But as their workforce grew, so did the complexity of their HR needs.

Yoyin Akindele, Lead of Talent Experience and Wellness at Green Africa, shares how they overcame fragmented systems and manual processes by implementing peopleHum—a modern, all-in-one human capital management platform.

The HR Challenges Before peopleHum

Before adopting peopleHum, Green Africa faced a number of persistent challenges that were hindering the HR team’s ability to operate efficiently and strategically. Among the most pressing issues were:

• Inefficient data management across the entire employee lifecycle, leading to delays and data silos
• A lack of a centralized Applicant Tracking System (ATS), making recruitment workflows disjointed and difficult to monitor
• Limited visibility of internal talent, particularly when it came to identifying and leveraging the potential of their "gTalents"—employees with high internal mobility potential
• Manual, inconsistent processes for handling confirmation appraisals, which made the experience fragmented for both HR teams and employees

The Turning Point: Choosing peopleHum

Realizing the need for a more efficient and scalable HR solution, the team at Green Africa began actively researching platforms that could meet their unique needs. Their search led them to peopleHum.

“We discovered peopleHum through research conducted based on our specific HR needs,” Yoyin shares. “What stood out to us was the platform’s user-friendly interface, its flexibility to accommodate our operational requirements, and the team’s willingness to customize features on the portal in line with our requests.”These obstacles were not just administrative—they affected the speed and quality of decision-making, undermined employee experience, and made it difficult to maintain consistency as the company scaled.

This flexibility was a game-changer. Unlike rigid, one-size-fits-all platforms, peopleHum demonstrated a commitment to listening, adapting, and co-creating a solution that would work for Green Africa—not the other way around.

Implementation: Fast Support, Tailored Adjustments

From the start of implementation, the peopleHum team stood out for their responsiveness and collaborative approach. Whether the Green Africa team had a question, needed a walkthrough, or wanted to tweak a specific feature, the peopleHum support team was there—available, responsive, and solution-oriented.

“They are always just a call away and readily available to connect on a call to address any queries. If a request falls outside their product roadmap, they communicate clearly whether it can be implemented or not.”

This clarity and reliability helped build trust and accelerated the onboarding experience for the HR team, who were navigating a significant shift in systems.

The Transformation: A Streamlined, Data-Driven HR Experience

With peopleHum in place, Green Africa began to see a marked improvement in several areas of their HR operations. Recruitment, in particular, became far more streamlined and efficient.

The implementation of a centralized ATS allowed the HR team to track applicants more effectively, standardize shortlisting criteria, and ensure smoother transitions from application to offer.

“We are now able to manage employee data more efficiently,” Yoyin explains. “Recruitment has become more streamlined, though we still see room for improvement.”

One suggestion from the Green Africa team highlights the platform’s flexibility and potential for further customization. They noted the importance of tailoring CV screening processes to suit different client bases and geographies—ensuring that strong candidates aren’t overlooked due to cultural or structural differences in resume formatting.

A Memorable Win: Offer Letters for 200 Employees—In One Go

One of the most impressive moments during their journey with peopleHum came during a large hiring wave. The team needed to send out offer letters to nearly 200 staff members within a very short timeframe—a task that would typically be daunting, error-prone, and time-consuming.

With peopleHum’s bulk upload feature, the team was able to dispatch all the offer letters at once, with no compromise on accuracy or personalization.

“The bulk upload feature enabled the team to dispatch all offer letters at once, ensuring efficiency and helping us avoid any loss of information.”

This success story is just one of many examples of how automation and thoughtful design can ease the pressure on HR teams.

Measurable Impact: Growth, Efficiency, and Continuous Improvement

Since adopting peopleHum in 2020, Green Africa has experienced tangible improvements in their HR workflows. The platform has continuously evolved, introducing features like:

• The Learn function, which helps teams stay updated and informed
• Approval workflows that streamline internal processes and reduce delays
• Regular product updates, each supported by detailed, step-by-step user guides to ensure smooth adoption

These updates have helped Green Africa foster a more efficient and seamless HR experience—one that’s aligned with the expectations of a growing, digitally savvy workforce.

Final Thoughts: Why Green Africa Recommends peopleHum

For organizations considering HR software solutions, Green Africa’s experience offers a compelling endorsement of peopleHum—not just as a platform, but as a long-term partner in growth.

“You never have to chase them for feedback—they keep communication clear and timely. Their customer support, flexibility, and willingness to adapt to your needs make them a reliable partner for any organization looking to streamline its HR processes.”

peopleHum’s strength lies not only in its technology but in its people. The team behind the platform is invested in making HR work better—for everyone involved.

Ready to Transform Your HR Experience?

Green Africa’s journey is proof that the right platform can do more than digitize HR—it can elevate it. If you’re looking to overcome fragmented processes, improve recruitment efficiency, and build a more responsive HR function, peopleHum could be the solution you’ve been searching for.